Effective June 10, 2026. This document governs your legal and operational usage of ACEDreamsLLC's telecom services and routing networks.
By initializing an account, deploying SIP configurations, accessing cloud PBX consoles, or integrating calling APIs hosted by ACEDreamsLLC (collectively, "the Services"), you enter into a legally binding contract. If you represent a corporate entity, you verify that you possess the necessary organizational authority to execute these terms. If you do not accept these provisions, you may not configure or employ our communication resources.
You agree to conform to all regional and international regulations concerning telephony traffic transmission. Prohibited behaviors include:
Our high-availability voice elements utilize SIP transmission paths. Satisfactory delivery relies entirely on clean internet transport loops and sufficient bandwidth availability on client-managed connections. Clients must ensure their local hardware configurations support proper Quality of Service (QoS) tags and do not unnecessarily throttle voice packet routes.
As a registered account holder, you remain solely accountable for preserving the secrecy of dashboard credentials, active API key files, and access logs. Any calling costs, traffic volumes, or platform adjustments originating from your system security details are logged under your organization's financial responsibilities.
Usage rates, subscription plans (such as our Growth and Pro frameworks), and carrier SIP call charges are calculated and billed monthly. If payment cycles fail, services may be suspended. All invoice dispute processes must be presented in writing to our billing desk within thirty days of issuance, or calling logs are deemed accepted and accurate.
Our portal designs, auto-call systems, dialer interfaces, custom algorithms, routing trees, and branding structures remain under the ownership of ACEDreamsLLC. Registered users receive only a limited, non-exclusive, non-transferable license key to utilize these assets for primary business communication tasks.
We establish redundant systems designed to maximize system availability; however, telecom pathways rely on third-party carrier points, local networks, and national exchanges. Accordingly, we do not claim that operations will be uninterrupted. Furthermore, cloud-hosted PBX setups may not possess the same structural location-routing mechanisms for 911 / emergency calling as traditional local analog lines.
We hold the right to temporarily pause or completely terminate service agreements immediately, without prior alert, if billing values fail authorization thresholds, if system utilization violates our Acceptable Use Policy, or if requested to do so by national telecommunication authorities.
To the extent allowed by law, ACEDreamsLLC remains free from any liability for collateral losses, data corruption, profit declines, or network outages resulting from your platform use. In all scenarios, our combined liability for claims of any nature is capped at the exact service fees paid by your organization to us over the three months immediately preceding the occurrence.
These service conditions are constructed and enforced under the laws of the State in which ACEDreamsLLC is legally incorporated, without applying any conflicts of law structures. Any legal processes, arbitration disputes, or claims arising out of this agreement will be settled inside the designated state or national courts.
For administrative verification, policy requests, or to obtain manual terms print-outs, please reach out to our legal support team:
Our network architecture team is available to assist you with secure system integrations, compliance verification, and custom failover configurations.
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